This privacy policy sets out how © CORIOLISS EUROPE trading as www.corioliss.co.uk & www.corioliss.ie uses and protects any information that you give when you use this website. CORIOLISS EUROPE, S.L. are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Corioliss Europe may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
This website www.corioliss.co.uk & www.corioliss.ie is owned and run by CORIOLISS EUROPE SL
Corioliss UK & Ireland LIMITED PRIVACY POLICY
Corioliss's ambition is to be an exemplary corporate citizen to help make the world a more beautiful place. We place great value on honesty and clarity, and we are committed to building a strong and lasting relationship with you based on trust and mutual benefit. Part of this commitment means safeguarding and respecting your privacy and your choices. Respecting your privacy is essential to us. This is why we set out “Our Privacy Promise” and our full Privacy Policy below.
OUR PRIVACY PROMISE
1) We respect your privacy and your choices.
2) We make sure that privacy and security are embedded in everything we do.
3) We will not send you marketing communications unless you have asked us to. You can change your mind at any time.
4) We will never sell your personal data or share it with anyone unless you have agreed by email.
5) We are committed to keeping your personal data safe and secure. This includes only working with trusted partners.
6) We are committed to being open and transparent about how we use your personal data.
7) We will not use your personal data in ways that we have not told you about.
8) We respect your rights, and will always try to accommodate your requests as far as is possible, in line with our own legal and operational responsibilities.
For more information about our privacy practices, below we set out what types of personal data we might collect or hold about you, how we use it, who we share it with, how we protect it and keep it secure, and your rights around your personal data.
Note that all of the information set out below may not apply to you. We have explained below an overview of all possible situations in which we could interact together, and one or more of these may apply to you depending on how you have interacted with us For example, if you have not created a Professional Account, then that information will not apply to you.
When you share personal data with us or when we collect personal data about you, we will use it in line with this Privacy Policy. If you have any questions or concerns about your personal data, please contact us at info@corioliss.pro
Please note that you must be at least 13 years old or older to use our services, or older where the terms for a specific service require this.
WHO WE ARE
Corioliss (UK) is responsible for the personal data that you share with us. When we say “corioliss”, “us”, “our” or “we”, this is who we are referring to. Corioliss is the “data controller” for the purposes of applicable data protection laws.
Please see the “Contact Us” section for our contact details.
WHAT IS PERSONAL DATA?
“Personal data” means any information or pieces of information that could identify you either directly (e.g. your name) or indirectly (e.g. through pseudonymised data, such as a unique ID number). This means that personal data includes things like email/home addresses, usernames, profile pictures, personal preferences and shopping habits, user-generated content, financial information, and health information. It could also include unique numerical identifiers like your computer’s IP address or your mobile device’s MAC address, as well as cookies.
This Privacy Policy covers all personal data about you that is collected and used by Corioliss
WHAT PERSONAL DATA DO WE COLLECT FROM YOU AND HOW DO WE USE IT?
You, the consumer, are our priority. You drive what we do. We love hearing from you, learning about you, and creating and delivering products that you enjoy. We know that many of you love interacting with us and because of this, there are many ways that you might share your personal data with us, and ways that we might collect it.
How do we collect or receive your personal data?
We might collect or receive personal data from you via our websites, forms, by telephone, email or brand pages on social media or otherwise. Sometimes you give this to us directly (e.g. when you create an account, when you contact us, when you purchase from our websites or stores), sometimes we collect it (e.g. using cookies to understand how you use our websites) or sometimes we receive your personal data from other third parties, including other entities.
In the table below, we explain:
1) In what context is your personal data collected? This column explains what activity or scenario you are involved in when we use or collect your personal data. For example, whether you are making a purchase, signing up to a newsletter, or browsing a website.
2) What personal data may we hold about you? This column explains what types of personal data we may collect when you take part in a particular activity.
3) How and why we use it? This column explains what we do with your personal data, and the purposes for collecting and using it.
4) What is our legal basis for using your personal data? Whenever we use your personal data, we will have a legal basis to do this. For example, you have asked us to provide a service, you have given us your consent, or we have a legitimate interest in using your personal data.
The legal basis for the processing of your personal data can be:
iii. prevent fraud. Where you provide us with your personal data, it means we can action any payment you make when you purchase any of our products and/or services, and importantly, check that your payment is free from fraud.
The table below sets out which legal basis we rely on when processing your personal data for each context.
When we collect personal data, we will indicate which types of personal data are mandatory via asterisks. Some of the personal data we request from you are either necessary for us to:
– Perform our contract with you (e.g. to deliver the goods you have purchased on our websites/apps);
– Provide you with a service you have asked for (e.g. to provide you with a newsletter);
– Comply with legal requirements (e.g. invoicing).
If you do not provide the personal data marked with an asterisk, this may affect the goods and services that we can provide.
PERSONAL ACCOUNT CREATION AND MANAGEMENT
In which context is your personal data collected?
Where your personal data are collected during the creation or management of an account on milk_shake websites, through a social media login or in store.
What personal data may we hold about you?
How and why we may use it?
What is our legal basis for processing your personal data?
PROFESSIONAL* ACCOUNT CREATION AND MANAGEMENT
*professional accounts are created in relation to a business capacity; they are not for personal use.
In which context is your personal data collected?
Where your personal data are collected during the creation or management of a professional account on milk_shake websites/apps.
What personal data may we hold about you?
How and why we may use it?
To:
What is our legal basis for processing your personal data?
NEWSLETTER AND MARKETING SUBSCRIPTION
In which context is your personal data collected?
Where your personal data are collected when you subscribe to receive our marketing communications.
What personal data may we hold about you?
How and why we may use it?
To :
What is our legal basis for processing your personal data?
PURCHASES AND ORDER MANAGEMENT
In which context is your personal data collected?
Where your personal data are collected during the purchase process made on Corioliss website
What personal data may we hold about you?
How and why we may use it?
To:
What is our legal basis for processing your personal data?
ONLINE BROWSING
In which context is your personal data collected?
Where your personal data are collected by cookies or similar technologies (“cookies”*) when you browse milk_shake website where we have cookies.
For information on the specific cookies placed on a particular website/app, please check the cookies table or tool available on the specific website/app.
*cookies are small text files stored on your device (computer, tablet or mobile) when you are on the Internet, including on Corioliss websites.
What personal data may we hold about you?
Data related to your use of our websites, including:
How and why we may use it?
We use cookies, together with other personal data you have already shared with us (such as previous purchases, or whether you’re signed up to our email newsletters) for the following purposes:
You can opt out of targeted advertising by using the function available on our website (where applicable), or in your browser settings. For opting out of targeted advertising on social media platforms, please visit the relevant social media platform to explore the options they may provide.
To allow sharing of our content on social media.
What is our legal basis for processing your personal data?
PROMOTIONS
In which context is your personal data collected?
Where your personal data are collected during a competition, game, contest, promotional offer, sample request, survey etc.
What personal data may we hold about you?
How and why we may use it?
To:
What is our legal basis for processing your personal data?
USER GENERATED CONTENT
In which context is your personal data collected?
Where your personal data are collected when you submit content (for example images or ratings and reviews) on one of our websites/social media platforms, or accept our re-use of any content you posted on social media platforms.
What personal data may we hold about you?
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Other information you have shared with us about yourself (e.g. via your “My Account” page, by contacting us, or by providing your own content such as photos or a review, or a question via the chat function available on some websites).
How and why we may use it?
To:
What is our legal basis for processing your personal data?
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USE OF WEBSITES AND DEVICES
In which context is your personal data collected?
Where your personal data are collected as part of your use of our websites and/or devices.
What personal data may we hold about you?
How and why we may use it?
To:
What is our legal basis for processing your personal data?
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ENQUIRIES
In which context is your personal data collected?
Where your personal data are collected when you ask questions relating to our brands, our products and their use, or your purchases, account or rights.
What personal data may we hold about you?
How and why we may use it?
What is our legal basis for processing your personal data?
Automated Decision Making
Automated decision making means the ability to make decisions using technology, without human involvement.
We may use automated decision making in the following circumstances:
As a result of automatic fraud detection, you may experience a delay in the processing of your order/request whilst we review your transaction. You may be limited or excluded from using a service if a risk of fraud is identified.
You have the right to access the information on which we base our decision.
Profiling
This means automatically processing personal data to evaluate certain personal aspects about an individual, in particular, to analyse or predict aspects concerning performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
When we send or display personalised communications or content, we may use some profiling techniques. This means that we may collect personal data about you in the different scenarios mentioned in the table above, and use this data to analyse, evaluate, or predict your personal preferences, interests, behaviour and/or location.
Based on our analysis, we then send or display communications and/or content specifically tailored to your interests and needs.
You may have the right to object at any time to the use of your personal data for “profiling”. Please see “Your Rights and Choices” section below.
Who may access your Personal Data?
Your personal data may be accessed by Corioliss UK and Ireland. Access will always be controlled on a need-to-know basis, and only provided where it is necessary to provide you with requested services or to allow us to perform any necessary or legitimate functions.
Your personal data may also be processed on our behalf by our trusted third-party suppliers.
We rely on trusted third parties to perform a range of business operations on our behalf. We only provide them with the information they need to perform the service, and we require that they do not use your personal data for any other purpose. We will always use our best efforts to make sure that all third parties we work with will keep your personal data secure. Examples include:
The legal basis for this sharing is our legitimate interests – (i) to improve our products and services; (ii) better engage with you; (iii) prevent fraud; (iv) secure our tools and design new features; (v) manage your orders; and (vi) use appropriate suppliers
We may also disclose your personal data to third parties:
Where we Store your Personal data
The personal data that we collect from you may be transferred to, accessed in, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our service providers.
Where Corioliss transfers personal data outside of the EEA, this will be done in a secure and lawful way. As some countries may not have laws governing the use and transfer of personal data, we will take steps to make sure that third parties adhere to the commitments set out in this Privacy Policy. These steps may include reviewing third parties’ privacy and security standards, and/or entering into appropriate contracts (on the basis of the template adopted by the EU Commission and available via its homepage).
For further information, please contact us as per the “Contact” section below.
How Long Do We Keep Your Personal data
We will keep your personal data for as long as we need it to provide you with your requested service(s) or to meet our commercial or legal obligations.
To determine the retention period of your personal data, we consider several criteria to make sure that we do not keep your personal data for longer than is necessary or appropriate. These criteria include:
When we no longer need to retain your personal data, it will be deleted or be anonymised so that you can no longer be identified from it.
Is my Personal data Secure?
We are committed to keeping your personal data secure and taking all reasonable precautions to do so. We contractually require that trusted third parties who handle your personal data for us do the same.
We always do our best to protect your personal data and once we have received your personal data, we use strict procedures and security features to try to prevent unauthorized access. As no transmission of information via the internet is completely secure, we cannot guarantee the security of your personal data transmitted to our site although. Any transmission is therefore at your own risk.
Links to Third Party Sites
Our websites may, from time to time, contain links to the websites of our partner networks, advertisers and/or affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you share any personal data with these websites.
Social Media and User Generated Content
Some of our websites and apps allow users to submit their own content. Please remember that any content submitted to our social media platforms can be viewed by the public, and you should be cautious about providing certain personal data e.g. financial information or address details. We are not responsible for any actions taken by other individuals if you post personal data on one of our social media platforms and we recommend that you do not share such information.
You are entitled to request the following from Next, these are called your Data Subject Rights and there is more information on these on the Information Commissioner’s websitewww.ico.org.uk
If you have any general questions about your rights or want to exercise your rights please contact info@red-hotproducts.com
You have the right to lodge a complaint with a data protection regulator in Europe, in particular in a country you work or live or where your legal rights have been infringed. The contact details for the Information Commissioner’s Office (ICO), the data protection regulator in the UK, are available on the ICO website www.ico.org.uk where your personal information has or is being used in a way that you believe does not comply with data, however, we encourage you to contact us before making any complaint and we will seek to resolve any issues or concerns you may have.
CONTACT
If you have any questions or concerns about how we treat and use your personal data, or would like to exercise any of your rights above, please contact us at info@red-hotproducts.com